Privacy policy

Last Updated: 20 JUNE 2026

 We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, place an order, or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history
  • Customer support communications

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Pages viewed
  • Date and time of visits
  • Referring website information

Marketing Information

If you choose to receive marketing communications, we may collect information regarding your preferences, interests, and interactions with our promotional content.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Managing payments and transactions
  • Providing customer support
  • Delivering products and services
  • Sending order confirmations and updates
  • Improving our website and customer experience
  • Personalizing content and recommendations
  • Detecting and preventing fraud
  • Complying with legal obligations
  • Sending promotional communications where permitted

We will only use your information for purposes that are lawful and necessary for operating our business.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Maintain shopping cart functionality
  • Analyze website traffic
  • Improve website performance
  • Personalize content and advertising
  • Measure marketing effectiveness

You may choose to disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

4. Third-Party Services

To operate our business efficiently, we may work with trusted third-party service providers, including:

  • Payment gateway providers
  • Shipping and logistics companies
  • Website hosting providers
  • Analytics providers
  • Marketing and advertising platforms
  • Customer support tools
  • Email service providers

These third parties may receive limited access to your information solely for the purpose of providing services on our behalf.

We encourage users to review the privacy policies of any third-party services they interact with through our website.

5. Payment Processing

Payments made through our website are processed securely by authorized third-party payment providers.

We do not store complete debit card, credit card, or banking credentials on our servers. Payment information is handled according to the security standards maintained by the respective payment processors.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Misuse
  • Loss
  • Destruction

While we strive to use commercially acceptable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and services
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce our agreements
  • Maintain business records

When information is no longer required, we will securely delete or anonymize it where reasonably possible.

8. Customer Rights

Subject to applicable laws, customers may have the right to:

  • Request access to personal information we hold
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Withdraw consent for marketing communications
  • Request details regarding how personal information is processed
  • Lodge complaints regarding privacy concerns

To exercise any of these rights, please contact us using the information provided below.

9. Marketing Communications

If you subscribe to receive promotional communications, we may send:

  • Newsletters
  • Product updates
  • Special offers
  • Promotional campaigns

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in our emails
  • Contacting us directly 

Please note that transactional communications relating to orders and customer service may still be sent when necessary.

10. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take appropriate steps to delete it.

11. Compliance with Indian Law

We strive to comply with applicable Indian privacy and data protection laws, including relevant provisions of the Information Technology Act, 2000, and applicable rules and regulations governing electronic commerce and personal data protection.

12. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Any changes will be posted on this page along with an updated "Last Updated" date. Continued use of the website after such changes constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our data practices, please contact us: